Contact Us Title

Denver Water Administration Building
1600 W. 12th Ave.
Denver, CO 80204-3412
Customer Care:  303.893.2444

After Hours Emergencies: 303.628.6000

Map to DW

TopicContact

Customer Care

  • Billing & Account Information
  • Report Water Waste
  • Establish New Service
  • Questions About Water Quality
  • Making a Payment

DenverWaterCustomerCare@denverwater.org
For E-bill questions: ebill@denverwater.org

Please allow up to 48 hours for reply. If immediate assistance is needed, please call 303.893.2444 to speak to a Customer Care Specialist.

Denver Board of Water Commissioners

Comments regarding policy to the Board

dbwc@denverwater.org
303.628.6553

Backflow Devices/Advice

backflow@denverwater.org
303.628.5969

Citizens' Advisory Committee

  • Drought Task Force

CitizensAdvisoryCommittee@denverwater.org
303.628.6320

Community Issues

  • General Policy on Drought Response
  • General Feedback

publicinformation@denverwater.org
303.628.6553

Conservation Department

  • Incentive Programs
  • Water Audits
  • Xeriscape Information/Books/Classes

conservation@denverwater.org
303.628.6343

Custodian of Records for Denver Water

  • Public records requests (under the Colorado Open Records Act) and photo requests

publicrecords@denverwater.org
303.628.6414

Employment

Job Line
Human Resources Department

 

303.628.6339
303.628.6300
EmploymentGroup@denverwater.org

Fire Line Turn On/Off

303.628.6390

Increased Water in an Area (Load Control)

303.628.6378

HIPAA Protected Health Information

Personal Health Correspondence

Send all confidential correspondence by fax


deb.engleman@denverwater.org
Deb Engleman: 303.628.6387
Confidential fax: 303.628.6113

Locate Mains & Service Lines

303.628.6666

Media Inquiries

stacy.chesney@denverwater.org
303.628.6584

Other Divisions of Denver Water

Main Office
303.628.6000

Pressure Problems/Hydraulics

pph@denverwater.org
303.628.6559

Rates & Surcharges
(Technical Questions)

rates@denverwater.org

Recreation Questions
(Recreation at Denver Water Facilities)

recreation@denverwater.org
303.628.6526

Speaker Requests

speaker@denverwater.org
303.628.6170

Tour Requests

tourrequest@denverwater.org
303.628.6058

Water Sales Department

  • Hydrant Permits
  • Purchase Taps
  • Plan Review

watersales@denverwater.org
303.628.6100

Denver Wastewater Management Division
(Storm Drains & Sewer System)

303.446.3400

Public Information

publicinformation@denverwater.org
303.628.6553

Web Site Issues

webmaster@denverwater.org
303.628.6096