CITIZENS’
ADVISORY COMMITTEE
Meeting
Minutes
May
17, 2007
CAC Members in
Attendance: Theresa
Jehn-Dellaport (Chair), Barbara Boardman, Russell Burton, Deb Pilon, Myrna
Poticha, Jason Randall, Rick Sackbauer and David Spector
DW
Staff: Marie Bassett, Bob Steger,
Trina McGuire-Collier and Joe Sloan
Guests:
Tim Flynn
OPENING
REMARKS, AGENDA AND MINUTES
The
agenda and minutes were approved.
DW UPATED
Marie
Bassett, Director of Public Affairs
David asked
Marie to explain the “stand still agreement” she covered in the staff
update document. Marie explained the
history of the Blue River Decree and the stand still agreement.
Theresa asked for a timeline
on the CIS project. Marie stated
there were five IT vendors bidding for the project.
Of those five companies, two are using one software program and the other
three use a different program. DW
has five companies but really two software programs in the bid process.
Marie anticipates a contract will be signed with a vendor by November
followed by an 18 month implementation process.
Operating Rules
– Marie will cover the proposed changes to the Operating Rules at the June or
July CAC meeting. Changes are being
made but Marie asked if there were any questions on the topics she had covered
in the staff update. David
asked why there was a proposal to end the leak adjustment for customers.
Marie explained there were some accounts which frequently request leak
adjustments. The proposed change
would be a consistent policy, instead of staff having to investigate each
request for a leak adjustment. David
suggested DW address the issue of those accounts which take advantage of the
current system instead of eliminating the leak adjustment.
Marie
pointed out changes in section 11 of the Operating Rules which eliminate a
hearing (complaints/bill adjustments) before the Board.
The current practice has the
final hearing before the Manager. The
proposed change would formalize what is already in practice. Section 18 may have
additional rules for notifying DW when a demolition occurs.
Marie
distributed copies of DW Irrigation Incentive Program.
At the April meeting
Myrna had
suggested the Operating Rules include the required use of drip-irrigation
systems. Marie stated that change
would not be made to the rules. However,
DW has the Irrigation Incentive program which could be used to improve
irrigation systems.
Marie
suggested the CAC meet with John Bickerman, West Slope mediator.
He is in town in the first part of each month. Theresa
will poll the members of the CAC for an available date in early June and
coordinate with Marie to set a meeting date.
This meeting will replace the regularly scheduled meeting in June 2007.
Bob
Steger, Water Resources
Bob
used a map to explain the location of diversion in the
COMMUNITY RELATION
UPDATE
Trina
McGuire-Collier, Manager of Community Relations
Trina
explained the concepts of the summer awareness campaign.
Denver Water has recently hired a Senior Communication Specialist, Lori
Irvine. She will work on internal
(employee) communication and coordinate external communications.
The goal is to have a focused approach and a recognizable look on
everything that comes from Denver Water.
Trina explained the new Tap Smart program and how the “Use Only What
You Need” ad campaign will continue to be used.
Trina
asked the CAC to please contact her with any input they have especially on what
they hear from other regarding Denver Water’s ad campaign, WaterNews, web site
and brochures.
CAC BUSINESS
The tour is scheduled
for July 19, 2007. Theresa asked
members hold that date for a tour of the