• Pay Bill
  • Customer Support
  • Contact
  • Emergencies

Contact Us: Directory

Denver Water Administration Building

1600 W. 12th Ave.
Denver, CO 80204-3412

Customer Care:  303-893-2444
After Hours Emergencies: 303-628-6000
General Fax Number: 303-628-6199

TopicContact

Customer Care

  • Billing & Account Information
  • Report Water Waste
  • Establish New Service
  • Questions About Water Quality
  • Making a Payment

customercare@denverwater.org
For E-bill questions: ebill@denverwater.org

Please allow up to two business days for a reply. If immediate assistance is needed, please call 303-893-2444 to speak to a Customer Care Specialist.

Si tiene preguntas, llame al representante de cuidado de cliente: Ventas al 303-893-2444.

Denver Board of Water Commissioners

  • Comments regarding policy to the Board
dbwc@denverwater.org
303-628-6553
Backflow Assemblies/Advice
CrossConnectionControl@denverwater.org
303-628-5969

Citizens' Advisory Committee

  • Drought Task Force
CitizensAdvisoryCommittee@denverwater.org
303-628-6320

Community Issues

  • General Policy on Drought Response
  • General Feedback
publicinformation@denverwater.org
303-628-6553

Conservation Department

  • Incentive Programs
  • Water Audits
  • Xeriscape Information/Books/Classes
conservation@denverwater.org
303-628-6343

Custodian of Records for Denver Water

publicrecords@denverwater.org
303-628-6414

Employment

  • Job Line
  • Human Resources Department

303-628-6339
303-628-6300
EmploymentGroup@denverwater.org

Engineering Standards Don Wyman
don.wyman@denverwater.org
303-628-6628
CAD Standards Patrick O'Malley
patrick.omalley@denverwater.org
303-628-6638
Fire Line Turn On/Off
303-628-6390
Increased Water in an Area (Load Control)
303-628-6378

HIPAA Protected Health Information

deb.engleman@denverwater.org
Deb Engleman: 303-628-6387
Confidential fax: 303-628-6113
Locate Mains & Service Lines
303-628-6666
Media Inquiries
stacy.chesney@denverwater.org
303-628-6584
Other Divisions of Denver Water
Main Office
303-628-6000
Pressure Problems/Hydraulics
pph@denverwater.org
303-628-6559
Rates & Surcharges
(Technical Questions)
rates@denverwater.org
Recreation Questions
(Recreation at Denver Water Facilities)
recreation@denverwater.org
303-628-6526
Speaker & Tour Requests
speakertourrequest@denverwater.org
303-628-6058

Water Sales Department

  • Hydrant Permits
  • Purchase Taps
  • Plan Review
watersales@denverwater.org
303-628-6100
Water Quality Concerns  wqquestions@denverwater.org
303-628-5968
Denver Wastewater Management Division
(Storm Drains & Sewer System)
303-446-3400
Public Information publicinformation@denverwater.org
303-628-6553
Web Site Issues webmaster@denverwater.org
303-628-6081