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Pay by Text

Pay Bill & Account Management

Denver Water Board adopts rates for 2012

Payment Methods

 
  • Continuous service
  • Receive e-bill or paper bill (your choice)
  • Automatic deduction from either your checking or savings account (EFT)
  • Never have to remember to pay your bill again
  • Sign up today

More information about Automatic Payment Plan

  • No more paper bills
  • Receive and pay directly from your e-mail
  • Quick and easy online sign up
  • Continuous service

More information about E-Bill

  • One-time payments only
  • Pay from checking, savings, money market account, or with an ATM/Debit, Visa or MasterCard
  • Useful for last-minute payments

More information about Web Pay

btn login webpay

  • Call 1-800-556-0292
  • Free automated service with step-by-step instructions
  • Accepts checks, ATM/Debit, Visa and MasterCard
  • Available 24/7

Or…

  • Speak to a Customer Care Specialist
  • For delinquent notices or other special situations
  • $2.50 processing fee
  • Available during regular business hours
  • Pay by check, ATM/Debit, Visa or  MasterCard
  • Call 303-893-2444

More information about Pay by Phone

  • Fast and secure way to pay your bill with a text message
  • When you sign up you can choose to pay with a bank account or with your debit, credit or ATM card
  • After you sign up, you’ll receive a text alert five days before your bill is due every month
    • Simply reply “YES H2O” to pay — no personal information is sent via text message

More information about Pay by Text

  • Cash payments only at most metro-area King Soopers stores
  • Cash payments or PIN-based debit-cards at most metro-area Walmart stores
  • Have your statement or account number with you
  • Payments are no longer accepted at the Denver Water administration building.

Please note: If you are subject to service disconnection, payment by this method may not prevent a delinquent turn-off. Please call Customer Care at 303-893-2444.

More information about Pay in Person locations

Account Management

Do you have questions about your bill or account?

Please allow up to two business days for replies to e-mail. If immediate assistance is needed, please call during normal business hours.

Correspondence Mailing Address:
1600 W. 12th Ave.
Denver, CO 80204-3412

Pay by Mail Address:
P.O. Box 173343
Denver, CO 80217-3343