Payment Methods
- Continuous service
- Receive e-bill or paper bill (your choice)
- Automatic deduction from either your checking or savings account (EFT)
- Never have to remember to pay your bill again
- Sign up today
- No more paper bills
- Receive and pay directly from your e-mail
- Quick and easy online sign up
- Continuous service
- One-time payments only
- Pay from checking, savings, money market account, or with an ATM/Debit, Visa or MasterCard
- Useful for last-minute payments
- Call 1-800-556-0292
- Free automated service with step-by-step instructions
- Accepts checks, ATM/Debit, Visa and MasterCard
- Available 24/7
Or…
- Speak to a Customer Care Specialist
- For delinquent notices or other special situations
- $2.50 processing fee
- Available during regular business hours
- Pay by check, ATM/Debit, Visa or MasterCard
- Call 303-893-2444
- Fast and secure way to pay your bill with a text message
- When you sign up you can choose to pay with a bank account or with your debit, credit or ATM card
- After you sign up, you’ll receive a text alert five days before your bill is due every month
- Simply reply “YES H2O” to pay — no personal information is sent via text message
- Cash payments only at most metro-area King Soopers stores
- Cash payments or PIN-based debit-cards at most metro-area Walmart stores
- Have your statement or account number with you
- Payments are no longer accepted at the Denver Water administration building.
Please note: If you are subject to service disconnection, payment by this method may not prevent a delinquent turn-off. Please call Customer Care at 303-893-2444.
Account Management
Do you have questions about your bill or account?
- Call Customer Care at 303-893-2444 (7:30 a.m. to 5:30 p.m. Monday – Friday)
- E-mail: customercare@denverwater.org
- For E-bill questions: ebill@denverwater.org
Please allow up to two business days for replies to e-mail. If immediate assistance is needed, please call during normal business hours.
Correspondence Mailing Address:
1600 W. 12th Ave.
Denver, CO 80204-3412
Pay by Mail Address:
P.O. Box 173343
Denver, CO 80217-3343
















